Categories
Archives
- April 2013
- March 2013
- November 2012
- October 2012
- August 2012
- May 2012
- March 2012
- February 2012
- December 2011
- November 2011
- October 2011
- September 2011
- August 2011
- June 2011
- May 2011
- March 2011
- February 2011
- January 2011
- December 2010
- November 2010
- October 2010
- September 2010
- August 2010
- July 2010
- June 2010
Tags
Cancer Wellness Center Carpet ceramic Couristan customer service design DuPont Fabrica Flooring Godfrey Hirst Hagaman Hibernia home furnishing home remodeling Lewis Floor & Home Masland Nourison porcelain Prestige Radici Royal Dutch stain resistant Stanton tile vinyl Weave-Tuft wool carpet Woolshire
Monthly Archives: March 2011
THE CUSTOMER IS NOT ALWAYS RIGHT
I might be committing retail suicide but at some point you need to fire your customers. Bottom line is that no business today can afford to keep unprofitable customers. No business today can afford to keep customers that abuse good … Continue reading
Posted in Customer Service, News and Events
Leave a comment
To Lend or Not to Lend
Recently a question was sent to me via our website from a sales manager from a carpet showroom on the west coast:
Posted in Carpet, Flooring, News and Events
Leave a comment