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Category Archives: News and Events
Lewis Floor & Home supporting the community and the Cancer Wellness Center in Northbrook, IL
Every business receives mail each and everyday from nonprofit organizations requesting everything from cash contributions, donations of items for auctions, to manpower to help with projects that support their cause. With so many options and very worthwhile causes to choose … Continue reading
THE CUSTOMER IS NOT ALWAYS RIGHT
I might be committing retail suicide but at some point you need to fire your customers. Bottom line is that no business today can afford to keep unprofitable customers. No business today can afford to keep customers that abuse good … Continue reading
Posted in Customer Service, News and Events
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To Lend or Not to Lend
Recently a question was sent to me via our website from a sales manager from a carpet showroom on the west coast:
Posted in Carpet, Flooring, News and Events
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Focus on the Goal!
The world is changing at a faster pace than ever before. The price of oil continues to rise. There is political and civil unrest in many parts of the world. China is consuming natural resources at an ever growing rate … Continue reading
Posted in Flooring, News and Events
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Solving a Customer’s Problems
That’s how I define selling. As I understand it when a customer enters my store, he or she is there for a reason. We are not located in a shopping center and in fact are a destination store that faces … Continue reading
Posted in News and Events, Sales and Promotions
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