More about free. In the fine print it is common to find that free does not include haul away of existing flooring. Of course, free installation requires purchase of carpet and pad which certainly will not be free. Additional charges may apply as free does not include customization, installation of steps or any other option labor. Oops did I forget to mention that furniture moving is not included? Of course free cannot be combined with any other offer or any prior sale.

Yes, free includes free measuring. But does the customer get to go over the measure with the measure person? No of course not. So the customer doesn’t really know how much carpet they are buying. Is seam placement discussed? No of course not. So the customer doesn’t know if the carpet is being pieced in a million pieces or is it in fact running the proper direction to hide and/or minimize the seaming.

Let’s talk free pad upgrade. Let’s see, how hard is it to start with a free inferior pad that doesn’t meet any of the manufacturer’s warranties and then “upgrade” the pad for “free” to one that is still inferior to what is automatically supplied by a reputable retailer? I would guess that for just a few more dollars the free upgraded pad can be again upgraded to what the customer would want in the first place. It seems like the free game never ends.

People say free is good. I say the reason it is free is because that is exactly what it is worth. Zero!